Privacy

How we handle personal details

Toolkitnest is the controller for enquiry forms and booking records. We keep as little as a review of a fitness tracking app requires, and we do not sell lists.

Toolkitnest (“we”), at Office 8, 29 Example Avenue, George Town 00000, is the data controller for personal details collected through this website and through our assessments. Email info@toolkitnest.click. Telephone +60 4 0000 2180.

What we collect

From the contact form: name, email address, studio or app name, assessment of interest, preferred date, and the message you write. From a booked sitting: billing name, invoices, and the log samples you choose to share. We do not ask for identity card numbers, health diagnoses, or payment card details on this site.

Workout logs you send us may contain names, training times, and heart-rate figures. We treat those as confidential client material. Prefer a sample with names removed.

Why we use it

We use enquiry details to answer you and to schedule sittings. We use booking and log samples to perform the assessment you asked for and to keep an accounting record. Cookie choices are described on the cookies notice.

Retention

Unsuccessful enquiries are deleted after 18 months. Invoices and engagement letters are kept for seven years to meet Malaysian tax record practice. Log samples are deleted within 90 days after the follow-up sitting unless you ask us in writing to keep a copy for a later monthly retainer. Monthly interpretation files are deleted 90 days after the retainer ends.

Rights

You may ask to see, correct, or delete personal details we hold, or to restrict how we use them, by writing to info@toolkitnest.click. We respond within 21 days. You may complain to the Personal Data Protection Commissioner of Malaysia if you believe we have mishandled your information.

International transfers

Our email and file storage may be hosted outside Malaysia. When that happens we use suppliers who contract to protect the details to a standard comparable with the Personal Data Protection Act 2010, and we only send what the sitting requires.

Sharing

We do not sell personal details. We share them with an accountant for invoicing, with a lawyer if a dispute arises, and with a vendor you name in writing (for example, to discuss a cooldown screen). Floor mornings may mean a coach sees us; they do not receive a copy of your export unless you hand it over.

This notice may change. The date that matters is the date we collected the details, unless a later law requires a different rule.